Privacy Policy
CoreWeave, Inc. Privacy Policy
This policy was last updated on October 5, 2022.
This Privacy Policy describes how CoreWeave ("CoreWeave," "we," "our" or "us") collects, uses, and shares information in connection with a customer’s or user’s use of or access to our websites (“Sites”), platforms, applications, services, and solutions (collectively, the "Services"). When you access or use our Services or otherwise disclose information to CoreWeave, we will handle your information in accordance with this Privacy Policy. By using any of our Services, you are agreeing to the terms of this Privacy Policy and Terms of Use.
This Privacy Policy does not address or govern a customer’s “Processed Customer Data,” which is different from the information a customer provides or we collect when a customer interacts with our Sites. Processed Customer Data is data processed by CoreWeave on behalf of the customer during the customer’s access and use of the Services. Each customer that opens an account and accepts the Terms of Service for use of the Services controls and is responsible for the collection, use and disclosure of its Processed Customer Data.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or CoreWeave's collection, use, and disclosure practices, please contact us at [email protected].
1. Information We Collect
Information You Provide We collect information you provide directly to us. For example, we collect information when you:
- interact with CoreWeave through our Sites
- register for an account
- participate in any interactive features of the Services, request customer support, or otherwise communicate with us.
We may combine information you provide with other personal information we collect from you.
I. Account Registration
When you create an account, we may ask for certain contact information, including items such as name, company name, address, email address, and telephone number, or other information helpful in connection with the administration and personalization of your account.
II. Payment Information
We may collect and store information about the Services you purchase. When you add your financial account and payment information to your account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems.
III. Communications
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
IV. Content You Submit
We collect the content you submit to the Services and our Sites. This includes any posts and comments, including any messages with us (e.g., email messages, chats, and on our customer-facing Slack channels). This also includes submission of information by you through the “Careers” section of our Sites. Your content may include text, links, images, gifs, and videos.
Information We Collect When You Use Our Services
I. Cookies, Tokens and Other Tracking Technologies
We gather certain information automatically and store it in log files. This information may include, but is not limited to:
- internet protocol (IP) addresses
- browser type
- Internet Service Provider (ISP)
- referring/exit pages
- operating system
- date/time stamp
- clickstream data
- landing page
- referring URL
- and text analysis.
To collect this information, a cookie or other tracking tool may be set on your computer or device when you use our Services and visit our Sites. This tracking technology contains information that allows our servers to recognize you. We may automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits to our Sites, and other information related to your interactions with the Services and our Sites.
We may track your use across different websites and services. Most web browsers are set to accept cookies or similar tracking tools by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
Please note that if you choose to remove or reject cookies or similar tracking tools, this could affect the functionality of certain Services or supporting you in your use of the Services. Some of our business partners may use cookies, tokens or other tracking technologies on our Sites. However, we have no access to or control over such tracking technologies used by a third-party.
This Privacy Policy covers the use of cookies, tokens and other similar tracking technologies by CoreWeave only, and does not cover the use of cookies, tokens or other similar tracking technologies by any third-party services.
II. Usage of our Services
When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new products and features, protect the security, safety and accessibility of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
III. Log Information
When you access or use the Services, our servers automatically record certain log file information, such as your Internet Protocol ("IP") address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Services. We do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.
IV. Mobile Device Information
We collect information about the mobile device you use to access or use the Services and our Sites, including the hardware model, operating system and version, mobile network information and information about your use of our mobile applications.
V. Location Information
We collect information about the precise location of your device using methods that may include GPS, wireless networks, cell towers, and Wi-Fi access points. The processing of location information (as described in this Privacy Policy) is strictly necessary for the purpose of preventing fraud and providing fraud-prevention security measures for individuals.
Information We Receive from Third Parties
If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options. This Privacy Policy does not apply to information collected through or by any third party. If you have any questions about such third parties' privacy practices, you should review their privacy policies.
2. How We Use Information
We may use information we collect in various ways, including to:
- provide, operate, and maintain our Services;
- improve, personalize, and expand our Services;
- understand and analyze how you use our Services;
- market our Services;
- develop new ways to partner with our potential and registered customers;
- develop new products, services, features, and functionality;
- communicate with you, either directly or through one of our partners, including for customer service,
- to provide you with updates and other information relating to the Services, and for our marketing and promotional purposes;
- process your customer account transactions;
- send you notices, text messages and push notifications in connection with the Services;
- monitor and analyze trends, usage and activities in connection with our Services;
- protect the rights and property of CoreWeave and others;
- perform operational functions in connection with our business;
- link or combine with information we get from others to help us understand your needs and provide you with a better experience;
- carry out any other purpose described to you at the time the information was collected;
- maintain appropriate records for internal administrative purposes;
- comply with legal and regulatory requirements, required disclosures and choices and controls that may be available;
- find and prevent fraud and other illegal activity; and
- for compliance purposes, including enforcing our Terms of Use or Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
We also may use aggregated or de-identified information, which cannot reasonably be used to identify you. Once de-identified and aggregated so that data does not personally identify you (for example, we may aggregate data in order to improve our automation and improve care), it is no longer personal information. Such de-identified and/or aggregated information which does not identify individuals is not subject to this Privacy Policy.
3. How We Share Information
We may share the information we collect in various ways, including the following:
- Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.
- Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or anonymized form that cannot reasonably be used to identify you.
- Third-Party Partners. We also share information about users with third-party partners in order to receive additional publicly available information about you.
- Information We Share When You Come to Us Through a Referral. If you create an Account to use our Services through a referral, we may share information with your referrer to let them know.
- Analytics. We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google provides some additional privacy options regarding its Analytics cookies at https://www.google.com/policies/privacy/partners/.
- Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
- As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
- With Your Consent. We may share information with your consent.