> ## Documentation Index
> Fetch the complete documentation index at: https://docs.coreweave.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Contact CoreWeave or Forge support through the Cloud Console help portal or by email

If you have any issues with any of your CoreWeave products or services, contact the support team through the Cloud Console or by email. Which route you use depends on the product:

* **CoreWeave infrastructure**, such as CKS, networking, storage, and SUNK: use the [Cloud Console help portal](#contact-us-through-the-cloud-console), or [email CoreWeave support](#contact-us-by-email).
* **Forge products**, such as Weights & Biases, Weave, Agent Lens, Serverless Inference, and Sandboxes: [email Forge support](#contact-forge-support).

## Contact us through the Cloud Console

The recommended way to request help from our support team is through the help portal on the Cloud Console. To access this form, first [log in to your CoreWeave Cloud account](https://console.coreweave.com), then click the **Help** <Icon icon="circle-question-mark" /> button at the bottom corner of the CoreWeave Cloud Console.

<img src="https://mintcdn.com/coreweave-dbfa0e8d/TmvGqaGLtLBXwiFY/support/_media/help-button.png?fit=max&auto=format&n=TmvGqaGLtLBXwiFY&q=85&s=9447b571cd3ae250cd07a9ea3b57d13c" alt="Help button" width="495" height="216" data-path="support/_media/help-button.png" />

Additionally, the **Contact Support** button appears on the Cloud Console [**Resources**](https://console.coreweave.com/resources) page, which you can find at the top navigation bar with the **Resources** <Icon icon="circle-question-mark" /> button.

This opens a form to capture your name, email address used for this CoreWeave organization, and other information about your issue to send to the support team:

<img src="https://mintcdn.com/coreweave-dbfa0e8d/dJLNTsbTwnjNpl97/support/_media/support-form.png?fit=max&auto=format&n=dJLNTsbTwnjNpl97&q=85&s=d695a197524716c72a216319d1c573dc" alt="Contact Support button" width="746" height="1234" data-path="support/_media/support-form.png" />

You can select either **Client Support Report** or **Quota Increase**. **Client Support Report** is for general support requests, while **Quota Increase** is for requests to increase your resource quotas.

## Contact us by email

If you cannot use the Cloud Console contact form, you may reach out to the support team at `support@coreweave.com`.

For all requests, include any helpful information so we may best assist you. At a minimum, include:

* Your contact information.
* **Issue priority:** Low, Medium, High, or Urgent.
* The organization administrator's email address.
* The organization's name.
* The namespace in which the issue occurs.

When emailing support, send a copy to the organization administrator and the account manager if your organization has one.

## Contact Forge support

To open a ticket for any Forge product, email [`forge-support@coreweave.com`](mailto:forge-support@coreweave.com). Include the same details listed above, along with your Forge organization name.

Support articles cover some products already. Browse [Weights & Biases](/support/models), [Weave](/support/weave), or [Serverless Inference](/support/inference) first, in case your question is answered there.
